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Technologies like machine learning and natural language processing are all part of the AI landscape. In fact, Artificial intelligence is a constellation of many different technologies working together to enable machines to sense, comprehend, act and learn with human-like levels of intelligence. When most people hear the term artificial intelligence, the first thing they usually think of is robots. In the post-Covid-19 crisis, many standards and new functions of the airport will be automated in order to drive efficiency and minimize human contact, passengers can expect increased touchless check-in and security processing, symptoms screening, heat maps to maintain social distancing, in other words they will meet more robots and fewer people. Smart Technologies will play a major role to support airlines and airports to overcome the crisis, which is likely to accelerate the adoption of automation and artificial intelligence in the aviation sector. With international traffic generally being restricted to repatriation flights and cargo, operations have been heavily disrupted or completely halted and most airport halls are nearly empty.
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In a short period of time, airports around the world experienced the hardest hit due to travel bans and restrictions resulting from the COVID-19 pandemic.